Express Bag & Go

Last Updated: 2026

Express Bag & Go respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or communicating with us.

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Information We Collect

When you interact with Express Bag & Go, we may collect certain information including:

• Name
• Phone number
• Email address
• Service address
• Any information you provide when contacting us

We may also collect limited technical information such as browser type, IP address, and website usage to improve our website and services.

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How We Use Your Information

We use your information to:

• Schedule pickup and delivery services
• Respond to inquiries
• Provide customer service
• Send service updates and notifications
• Improve our services and website

We do not sell or rent your personal information.

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SMS Communication

If you provide your phone number and consent to receive text messages, Express Bag & Go may send SMS messages related to:

• Pickup reminders
• Delivery notifications
• Service updates
• Customer service communications

Example message:

"Express Bag & Go: Your pickup is scheduled for tomorrow. Reply STOP to opt out of SMS messaging at any time."

Message frequency may vary depending on your service activity.

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SMS Consent

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

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SMS Fees

Standard message and data rates may apply depending on your mobile carrier and pricing plan.

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Opt-Out

You may opt out of SMS messaging at any time by replying:

STOP

You may also contact us directly to remove your number from SMS communications.

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Help

For assistance, reply:

HELP

or contact us at:

📞 888-318-0002
📧 expressbagandgo@gmail.com

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Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access or misuse. However, no online transmission is completely secure.

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Changes to This Policy

Express Bag & Go may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

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Contact

If you have questions about this policy, please contact:

Express Bag & Go
Simi Valley, California
Phone: 888-318-0002
Email: expressbagandgo@gmail.com